Data Product Manager
Ret[AI]ling Data Co. Ltd.
Application of Generative AI in Smart Retail: the Global Trends
Education:
Bachelor of Economics, National Taiwan University
Professional Experience:
As the product owner in Ret[AI]ling Data, Jeremy Weng has served several brands and domains in their digital transformation journey by product design and development. In addition to First CDP(Customer data platform), the easy-to-use data center platform, Ret[AI]ling Data develops intelligent customer service(Gen AI that belongs to the brands or fields) as well.
Jeremy, along with the team, developed products that served medium and large size clients for many years, including shopping malls, convenient chain stores, food brands, and construction developers, etc., and overseas markets are dominated by the SEA and Japan.
Accurate efficiency enhancement and simplification of manual services are two priorities pursued by global retailers in recent years. The speaker used his past construction experience to effectively use generative AI through appropriate smart display equipment to make retail venues and shopping malls at home and abroad that more dynamic and interesting, provide consumers with a more consumers’ experience, and take retailers' operations to a higher level.